Analysis · The Telegraph · 18 June 2026
More than 70,000 graduates wrongly charged after HMRC and Student Loans Company errors: What It Means for Your Student Loan
Written by Zubair Arshed FIA, Chartered Actuary
Fellow of the Institute and Faculty of Actuaries
Actuarial Post Life and Health Actuary of the Year 2024
The Telegraph reports that more than 70,000 graduates were wrongly charged after errors between HMRC and the Student Loans Company. If your repayments run through PAYE, this is a reminder that the system collecting your money is not infallible, and that overpayments are recoverable.
This analysis responds to reporting by The Telegraph. We recommend reading the original alongside it: More than 70,000 graduates wrongly charged after HMRC and Student Loans Company errors ↗
What was reported?
The headline is that over 70,000 graduates were wrongly charged following errors involving both HMRC and the Student Loans Company (SLC). We only have the headline and source, so the precise breakdown of causes is not confirmed. What we can do is explain how these errors typically arise, because the plumbing of student loan repayment is well understood.
Most borrowers never pay the SLC directly. Your employer deducts 9% of income above your plan threshold through PAYE, hands it to HMRC with your other tax, and HMRC passes the data to the SLC. That chain has several points where things drift out of sync. HMRC often only reconciles individual repayments to the SLC after the tax year ends, which means deductions can continue for months after a balance has actually been cleared.
Common failure modes include being placed on the wrong plan type, so a higher-threshold borrower is charged as if on a lower threshold, deductions continuing past the point the loan is repaid in full, and repayments carrying on beyond the write-off date. Each of these produces a real cash loss to the graduate until it is spotted and refunded.